Echelon Forensics Group (“we,” “our,” or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your data when you interact with our services.
1. Information We Collect We may collect the following types of information: Personal Details: Name, email, phone number, and billing information. Case Information: Details relevant to investigations or digital forensics services you request. Technical Data: IP address, browser type, and other usage data when you use our website or online booking system.
2. How We Use Your Information Your information is used to: Provide forensic and investigative services. Communicate with you regarding appointments, updates, and service progress. Comply with legal obligations and professional standards. Improve our services and website functionality.
3. Legal Basis for Processing We process your personal information based on: Contractual necessity: To provide services you request. Legal obligations: Where required by law. Legitimate interests: Ensuring security, compliance, and service improvement.
4. Data Sharing We do not sell or share your personal information with third parties for marketing purposes. We may share data with: Law enforcement or regulatory authorities, if legally required. Trusted service providers assisting in delivering our services (e.g., secure cloud storage providers).
5. Data Retention We retain personal and case data only as long as necessary to fulfill our services and comply with legal obligations. When no longer required, information is securely deleted or anonymized.
6. Your Rights Under GDPR, you have the right to: Access and receive a copy of your personal data. Request correction of inaccurate information. Request deletion of your data, subject to legal or contractual limitations. Object to or restrict processing in certain circumstances.
7. Security We use strict security measures, including encryption and secure storage, to protect your information from unauthorized access, loss, or misuse.
8. Cookies & Online Tracking Our website may use cookies to improve functionality and user experience. You can manage or disable cookies via your browser settings.
9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on our website with the effective date updated.
10. Contact Us
For questions about your privacy or to exercise your rights, contact:
Echelon Forensics Group Email: support@echelonforensicsgroup.co.uk Address: Hemel Hempstead, Hertfordshire
Effective Date: 06/03/2026